Join The Team

We are always on the lookout for dedicated mental health clinicians who are interested in joining our #MIFAMILY.

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Current Openings + Job Descriptions

Mastering Insurance is dedicated to empowering, educating and supporting mental health and medical providers. We teach providers and their team how to master in insurance, whether they are in-network or out-of-network. We offer a variety of services including credentialing services, workshops and courses.

The Mastering Insurance team has over 30 years of combined experience. Mastering insurance is founded and led by a practicing mental health provider and a team of medical practice management professionals.

We are excited about growing our team with individuals who share our mission and vision.

Credentialing Liasion provides coordination and completion of credentialing and re-credentialing activities for Behavioral Health Providers. This position is responsible for the review of applications, submission, and maintenance of provider credentialing database and related information.

MINIMUM QUALIFICATIONS: Two (2) years of experience providing administrative support to medical and/or management staff in a healthcare/behavioral health environment, which must include a minimum of one (1) year experience directly related to behavioral staff credentialing. ESSENTIAL FUNCTIONS:

  •  Coordinates and facilitates the credentialing process for appointment and reappointment of provider privileges to system practices, facilities and related sites.
  • Serves as the point of contact and liaison to providers, operations, regulators and leadership on credentialing matters.
  • Reviews credentialing applications for accuracy and completeness to verify provider meets credentialing criteria
  • Monitors application progress and submission deadlines for credentialing and recredentialing
  • Updates and maintains credentialing database housing provider data and documentation.
  • Regularly conducts audits of the database and other related files to ensure current and accurate data.
  •  Assists in the implementation and maintenance of processes and procedures including regulatory certification guidelines related to provider credentialing.
  •  Responds to external inquiries according to policy and procedure, escalating inquiries as necessary.
  • Participates in team meeting.
  •   Assists with client inquiries including Facebook group admission, email inbox management, etc
  • Maintains copies of current state licenses, certificates, malpractice coverage, and any other required credentialing documents. Tracks expirations to ensure timely renewals.
  •   Conducts follow-up to obtain required documentation, resolve identified issues, ensure timely processing, and communicate updates as needed.
  •   Other duties or special projects as assigned.

Preferred Qualifications:/p>

  • Experience with Dubsado, Credentialing Support Services, CAQH, NPPES and Trello

Supplemental Information: Applicants may be required to pass an extensive background investigation and be fingerprinted.

The Billing Specialist is a critical part of a mental health practice. This team member will support the team by assisting with the following responsibilities:

  • Verify benefits and correspond with insurance companies as necessary
  • Collect and process client co-pays, coinsurance, and deductibles
  • Manage Client Account Receivables
  • Manage Insurance Aging Reports
  • Generate Client Statements
  • Submit & Follow up on EDI Claims
  • Post and Reconcile ERA’s
  • Investigate and Resolve Denied and Rejected Claims
  • Maintain client account (via billing tab, settings and project management system)
  • Generate Revenue Reports by clinician
  • Track and analyze KPI’s
  • Other duties as assigned

Minimum Qualifications

  • Energetic, team player
  • Values collaboration, innovation and problem solving
  • Excellent attention to detail
  • Knowledge of mental health insurance billing procedures
  • At least two (2) years billing experience (required)
  • Ability to work independently with minimal supervision
  • Customer service background with strong  communication skills
  • Familiarity with TherapyNotes and/or Simple Practice
  • Customer service background with strong  communication skills


We offer health insurance, dental, vision, in house CEs and professional development opportunities.

We offer flexible schedules, an inclusive company culture that emphasizes rest and balance.

Apply Now

Which position are you applying for?
Do you have at least 2 years of mental health billing experience?
Are you paneled with any insurance plans?
Have you ever been employed in a private practice setting?
Are you authorized to work in the United States?
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We offer health insurance, dental, vision, in house CEs and professional development opportunities.

We offer flexible schedules, an inclusive company culture that emphasizes rest and balance.